- 161, rue du Kiem, L-8030 Strassen
- +352 691 387 587
- contact@foenix.lu
The Foenix Real Estate website collects and processes personal data in accordance with the General Data Protection Regulation (GDPR) and the applicable data protection laws.
Data Controller:
Foenix Real Estate
Address: 161, rue du Kiem, 8030 Strassen
Email: foenix@foenix.lu
Phone: +352 691 387 587
We may collect the following categories of personal data:
Identification details: first name, last name
Contact details: email address, phone number
Information provided through our forms (contact, quotation, appointment, etc.)
Technical data: IP address, browser type, pages visited
Cookies and tracking technologies used for navigation and statistical analysis
The collected data is used to:
respond to your requests submitted via forms;
prepare quotations or contact you;
manage our business relationship;
analyze website traffic and improve site performance;
send informational or promotional communications (with your consent);
ensure website security.
In accordance with the GDPR, data processing is based on:
your consent (forms, newsletter subscriptions, non-essential cookies);
the performance of a contract or pre-contractual measures (quotation requests);
the legitimate interests of the agency (website performance analysis);
compliance with a legal obligation, where applicable.
Personal data may be shared with:
the internal team of Foenix Real Estate;
our technical service providers (hosting, analytics tools, CRM systems);
our partners, only if you have given your consent.
No personal data is sold or transferred to third parties.
Form submissions: 3 years from the last contact
Client data: contract duration + 5 years
Cookies: maximum of 13 months
Analytics data: maximum of 25 months
You have the following rights under the GDPR:
right of access;
right to rectification;
right to erasure;
right to object;
right to restrict processing;
right to data portability;
right to withdraw your consent at any time.
To exercise your rights:
📧 [GDPR contact email]
You also have the right to lodge a complaint with the relevant Data Protection Authority (CNIL or equivalent authority).
We implement appropriate technical and organizational measures to ensure the security of your personal data and to prevent unauthorized access, loss, or disclosure.
9.1 Definition
A cookie is a text file stored on your device when you visit our website. It allows us to collect information related to your browsing activity.
9.2 Types of Cookies Used
a) Strictly necessary cookies Essential for the proper functioning of the website. These cookies do not require user consent.
b) Analytics cookies Used to analyze website traffic and improve performance. Examples: Google Analytics, Matomo. User consent required.
c) Functional cookies Improve user experience (preferences, form saving). Consent may be required depending on their purpose.
d) Advertising and social media cookies Allow personalized advertising and interaction with social media platforms (Meta, Instagram, YouTube, etc.). User consent required.
9.3 Cookie Consent Banner
On your first visit, a cookie banner allows you to: accept all cookies; reject all cookies; customize your cookie preferences individually. You can modify your choices at any time via:Â link or button here]
9.4 Browser Cookie Settings
You can also manage cookies directly through your browser settings: Chrome Firefox Safari Edge You may block, delete, or receive notifications about cookies.
9.5 Cookie Retention
Period Cookies are stored for a maximum of 13 months, and data collected via cookies is retained for up to 25 months.
This policy may be updated at any time to reflect changes in our services or legal requirements.
The latest update date will always be displayed at the top of this page.
